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Redwood Valley
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Account Manager III
Alation
Redwood Valley, CA
Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives. Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment. Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact. Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data. Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day! Job Description: Alation seeks a driven Account Manager to foster customer success to maximize business value and drive sales growth. You will manage a portfolio of renewal contracts, ensuring customers achieve positive outcomes with Alation's data intelligence software, ultimately driving growth and expansion of annual recurring revenue. This role requires a customer-centric, results-oriented individual who excels at building relationships, removing barriers to customer success, and collaborating across teams. You must possess strong SaaS contract expertise, focusing on minimizing churn, identifying growth opportunities, and providing data-driven insights. Experience in data management, governance, or similar data intelligence solutions is desired. What you'll do: Customer Relationship Management: Serve as the primary point of contact, building strong relationships with key customer stakeholders and understanding their challenges and goals. Account Health Management: Proactively monitor usage, conduct regular communication, and lead business reviews to ensure optimal account health. Product & Industry Expertise: Possess deep knowledge of Alation's capabilities, effectively demonstrating value and providing expert guidance aligned with customer needs. Solution-Based Selling: Focused on solving customer problems through a deep understanding of customer needs/use cases, and not just selling a product. Present tailored solutions, demonstrate value, and close sales. Renewal Management: Ensure timely renewals by leveraging data and insights to assess health, forecast accurately, negotiate favorable terms, and engage internal resources for a seamless process. Forecasting: Take ownership of renewal opportunities by forecasting accurately, ensuring predictable revenue outcomes, and maintaining a clear renewal pipeline. Negotiation: Lead contract negotiations by securing favorable terms and collaborating with internal teams to deliver a seamless and successful renewal process. Growth and Risk Mitigation: Identify and leverage upsell/cross-sell opportunities while proactively identifying and mitigating renewal risks. Problem-Solving: Address complex technical or business issues to maximize customer satisfaction. What you need: 1-3 years of experience in account management, customer success, or a related field. 1-3 years of experience managing accounts related to enterprise data management, data governance, or similar data intelligence solutions. Quota-carrying sales experience with a proven track record of retention and expansion. Confident negotiation skills and experience driving contract completion. Comfortable interacting, collaborating, and influencing senior executives. Passionate about building relationships and solutions outcomes with customers, strong project & process management skills. Proactive, positive team player comfortable in a fast-paced late-staged startup environment. Strong relationship-building and trust-fostering skills. Strong problem-solving skills with the ability to identify and mitigate risk. Excellent presentation and communication skills. Strong organizational skills and ability to prioritize tasks. If you are passionate about customer success and driving data intelligence initiatives, this role offers an exciting opportunity to contribute to Alation's growth. Compensation Pay Range: $63,333.00 - $85,500.00 The base salary range is specific to the United States. The salary of the final candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, work location, specialty and training. If the final candidate has a different level of experience, the base salary target range may be lower or higher than what is published. Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work. #J-18808-Ljbffr
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Best Match
Director, HR Business Partner
Alation
Redwood Valley, CA
Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives. Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment. Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact. Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data. Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day! Job Description Alation seeks a strategic and hands-on HR Business Partner Director to lead our HRBP team and drive our culture as we continue to scale. This role will serve as a key advisor and influencer, partnering with senior leaders to develop and execute people strategies that foster engagement, talent development, and organizational growth. This Director-level position includes direct reports in the US as well as international teams. As a core member of Alation’s Extended Leadership Team (ELT), the HRBP Director will provide strategic HR support for one of our key businesses. The role will partner closely with key stakeholders, as well as advise, drive strategy, and influence functional leaders on issues involving people strategy, engagement and retention, talent development and coaching, organizational design & development, change leadership, and solutions design. The candidate will partner closely with the Center of Excellence (COEs) and HRBPs to identify, design, and implement HR initiatives that support the organization's business needs. This role is based in Redwood City, California, requiring at least two days per week in the office. What You’ll Be Doing Strategic HR Leadership & Business Partnership Partner with senior leadership to guide and execute people programs and talent strategies, including performance management, compensation, talent development, employee engagement, and retention. Collaborate with the VP of People and Centers of Excellence (COEs) to foster a learning culture, providing unbiased counsel, coaching, and direct feedback to leaders. Lead organizational design and workforce planning initiatives to ensure Alation scales efficiently. Act as a thought leader in HR best practices, ensuring alignment between people strategy and business objectives. Talent Development & Employee Growth Implement strong talent management practices to ensure leaders know their people and actively support their development. Drive career pathing and professional development initiatives, creating opportunities for growth across all levels of the organization. Provide coaching and mentorship on skill-building, leadership development, career planning, and collaboration. Data-Driven People Practices & Continuous Improvement Leverage HR analytics and people data to identify trends, develop insights, and drive HR strategies that enhance performance and engagement. Continuously refine people operations by identifying inefficiencies and implementing automation or technology-driven solutions. Work closely with Talent Acquisition to build and maintain a strong pipeline for future talent needs. Driven People Experienced HR Leader – 10+ years of progressive HR experience, ideally in high-growth or startup environments. Deep expertise in HR programs such as total rewards, leadership development, coaching, performance management, compliance, and labor relations. Strategic and Hands-On – Comfortable operating at both the strategic and tactical levels, pivoting from coaching leadership teams to resolving employee concerns. Trusted Partner & Influencer – You excel at building trust-based relationships at all levels, facilitating difficult conversations, and guiding leadership teams with an unbiased, confident, and clear approach. Problem Solver with Strong Business Acumen – You thrive in complexity, quickly identifying root causes and solutions while balancing business impact, team dynamics, and company culture. Culture Champion & Engagement Driver – Passionate about creating a high-performance workplace, keeping employees engaged, and fostering an inclusive and dynamic environment. Tech-Savvy & Data-Driven – You use HR analytics and technology to inform decisions, track progress, and drive continuous improvement in HR processes. Execution-Focused & Highly Organized – A strong project manager, process-driven with exceptional attention to detail, and committed to delivering high-impact results. Preferred Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. PHR, SPHR, or SHRM certification is a plus. Experience supporting global teams is preferred. Compensation Pay Range $168,601.00 - $227,611.00 Salary Information The base salary range is specific to the United States. The salary of the final candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, work location, specialty and training. If the final candidate has a different level of experience, the base salary target range may be lower or higher than what is published. Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work. #J-18808-Ljbffr
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